General Delivery Info
For Karachi, your orders will be dispatched in next 24 hours and delivered in 2-3 working days or earlier.
For All over Pakistan (Karachi Excluded), your orders will be dispatched in next 24 hours and delivered in 5-7 working days on average.
In remote areas, delivery can take longer than expected and you might need to pick up your parcel from the courier office.
Refund Policy
Returns and exchanges are accepted within 6 days of purchase after the order is delivered, provided the sales invoice is presented.
Refund of product is applicable within the 2 days after the order is delivered.
No claims, returns, exchanges, or refunds are accepted on discounted items.
Exchange requests will be considered only if the garment is unwashed, unworn, unaltered, and accompanied by its tags.
Exchange requests are not applicable to accessories.
Customers are responsible for shipping costs associated with returning items.
Items that exhibit stains, body odors, perfume scents, marks, damages, or water stains are non-returnable.
Please email us at (shop@alphaeastclothing.com). You can also fill up the form below.